Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"0c3f66be109a9892f4d955fd3b8690384ea6f9f9_lout","branding":{"id":"13","key":"bpahlp","name":"BPA4DB2 Help Desk","portalBaseUrl":"/servicedesk/customer/portal/13","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/13/24","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#36121f","headerLinkHoverBGColor":"#36121f","headerBadgeColor":"#36121f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/87ed6817-ffd3-4e5d-bfc6-99a3a19e20b7/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZjYyNDFiMS1lNzRkLTQwODMtYTc5ZS1jOWU4OGEyZTI4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3ZWQ2ODE3LWZmZDMtNGU1ZC1iZmM2LTk5YTNhMTllMjBiNyI6WyJyZWFkIl19LCJleHAiOjE3NzEwNzQ5MjAsIm5iZiI6MTc3MTA3NDMyMH0.OlJ0nOvoL88iNA4WRf6nqigjYEhWrk_Y3YXf9olF9wc&client=7f6241b1-e74d-4083-a79e-c9e88a2e284b&mode=fit","logoId":"87ed6817-ffd3-4e5d-bfc6-99a3a19e20b7","isLogoAvailable":true,"helpCenterTitle":"Welcome to UBS Hainer's Help Center","sharedPortalName":"UBS Hainer's Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to UBS Hainer's Help Center","sharedPortalName":"UBS Hainer's Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#239480","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZjYyNDFiMS1lNzRkLTQwODMtYTc5ZS1jOWU4OGEyZTI4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzEwNzQ5MjAsIm5iZiI6MTc3MTA3NDMyMH0.oOnAyjMFIMywS4-UispO484G3G4jtI7XSiVxQ-3COd8&client=7f6241b1-e74d-4083-a79e-c9e88a2e284b&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"13","key":"bpahlp","projectId":10034,"serviceDeskId":13,"name":"BPA4DB2 Help Desk","description":"","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"64","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[8],"key":""},{"id":"59","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[8],"key":""},{"id":"61","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[8],"key":""},{"id":"62","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring or troubleshooting or have any other questions? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[8],"key":""},{"id":"63","name":"Complex new feature","descriptionHtml":"","callToAction":"Complex new feature","introHtml":"<p>A new feature that needs more time to be implemented</p>","icon":10513,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[],"key":""},{"id":"57","name":"Other question","descriptionHtml":"","callToAction":"Other question","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10532,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"58","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"60","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"119","name":"Website","descriptionHtml":"","callToAction":"Website","introHtml":"","icon":10487,"iconUrl":"https://ubs-hainer.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[64,62,61,59]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BPAHLP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZjYyNDFiMS1lNzRkLTQwODMtYTc5ZS1jOWU4OGEyZTI4NGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzEwNzU1MjAsIm5iZiI6MTc3MTA3NDMyMCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.62f2jkRlo3ePEenUXJjkngZOaVgyKZ2DtYQRH4miVvs","targetCollection":"upload-project-10034","endpointUrl":"https://api.media.atlassian.com","clientId":"7f6241b1-e74d-4083-a79e-c9e88a2e284b","tokenDurationInMins":20}},"sharedPortal":{"name":"UBS Hainer's Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}